What is the elitejerseyworld.com Mystery Box?
The process is very simple! You choose your size and opt for a one-off
purchase. We then prepare a mystery box containing a soccer jersey from a club
or national team. Each box is designed to offer a surprising and unique
experience, enriching your collection with jerseys you wouldn't easily find
elsewhere.
How does the Mystery Box at elitejerseyworld.com work?
The Elite Mystery Box principle is based on the
excitement of surprise. The jersey included in each box is chosen randomly,
ensuring that each box is unique and exciting.
What kind of jerseys can I get in elitejerseyworld.com Mystery Box?
In each Mystery Box, you can discover a jersey from either a soccer club or a
national team. The jerseys are selected at random, giving you a unique and
surprising experience every time. Our aim is to let you explore the world of
soccer through jerseys you might never have considered collecting before.
Can I choose which jersey I receive in the Mystery Box?
No, the Elite Mystery Box principle is based on the
excitement of surprise. The jersey included in each box is chosen randomly,
ensuring that each box is unique and exciting.
What is elitejerseyworld.com's return policy?
Due to the unique nature of our Mystery Boxes, returns or exchanges of jerseys
simply because you don't like them are not accepted. However, if the jersey you
receive does not match the size you ordered or arrives damaged or faulty, you
can contact us within 14 days of receipt. We promise to arrange an exchange or
to provide you with the assistance you need to resolve any problems with your
order.
What are the delivery times at elitejerseyworld.com?
Delivery times at elitejerseyworld.com vary according to your
location. In general, mystery boxes are prepared and shipped within 7 to 10
business days after your order has been confirmed. We endeavor to provide you
with a more accurate estimate when finalizing your purchase, so you know when
to expect your surprise box.
How can I contact elitejerseyworld.com customer service?
If you have any questions or concerns, you can contact us by email at
contact@elitejerseyworld.com. We are committed to responding to all inquiries
within 24 hours, to ensure an optimal and responsive customer experience.
Is it possible to give a Mystery Box as a gift?
Yes, we can! If you're looking for the perfect gift for a soccer fan, our
Mystery Boxes are ideal.
What if I order several times and receive duplicates?
At elitejerseyworld.com, we take specific measures to prevent
our loyal customers from receiving duplicates. If you order from us regularly,
we take care to vary the jerseys in your Mystery Boxes to enrich your
collection without repetition. However, should you still receive a duplicate,
please do not hesitate to contact our customer service department so that we
can offer you a satisfactory solution.